Breakfast, Lunch and Dinner
You can also set up an all time meal option.
There are 2 types of meals: Packed Meals:
This is a combo meal of different courses, ideal for a person. Every item in this combo shall be separately packed in good containers, preferably paper containers and all the items shall together be packed in a cake box or lunch box.
You can also list single options from your menu for bulk order. These orders will be placed as portions of each item and is to be delivered in a single container. There is no need of packing each portion of the same item in different containers. The number of containers depends on how many items are ordered.
The order has to be placed well in advance on the site. We prefer a cut off time of 3 hours for all orders, but you can choose your own cut off time since these are bulk orders.
Also, the guest will choose the delivery time while placing the order and the order shall be placed at exact time.
You can add the packaging charge to the price of the combo meals and also mention that the prices are inclusive of the packaging charges. For bulk meals, its better not to charge packaging because the cost is minimal.
Right now, each restaurant has to deliver the order. But since most of our orders are during lunch time, this will not be a challenge. You can set the order value considering this factor also.
We will soon be coming with our own delivery service too.
You can also choose your delivery radius as per your convenience. We suggest 8 kms radius at present.
General orders will be confirmed only once the payment is done on the site.
Pay later option:
Certain corporate offices work with us on a credit basis. Such clients will pay only after 30 days for the entire month. You can decide if you want to deliver to such clients or not. If you decide to deliver to credit clients (who already order regularly from some of our restaurants), this money will come to us after 30 days.
For regular orders, you will be paid every Wednesday for the number of orders on the particular week.
If you choose to deliver to credit clients, this money will be added to your weekly payment after 35 days, whether the client pays us or not.
An OTP will be sent to the guest once they place an order. The delivery person has to collect this OTP and enter the same in their dashboard and a delivery completion message will be sent to both the parties, receiving which the order will be completed indisputably.
Since these are regular orders, feedback will be given to you on each meal delivered. There will be a common rating system, visible to public, but reviews will be visible only to the restaurants and Big Meals admin, so that there is no brand value tampering.
We generally do not encourage cash backs or discounts. We would advise you to price the meals the way it benefits you and concentrate on quality of the food and packaging instead.
Our clientele is of premium nature and they do not prefer cheap options.
However, you can give a maximum of 15% discount on any package if you think it will increase your order volume without affecting the profitability